Lu passed the vibe check as soon as I walked in. I told her what I was looking for ( a foldable ebike) and she made her suggestions, let me take a test ride and took the time explain the features of the bike emphasizing safety tips. Great experience. If you don't want to order a bike on-line sight unseen and hassle with putting it together, I recommend checking out Deer-Focus. Rode my bike for the first time yesterday. GAME CHANGER!

I had an excellent experience getting my Ariel Rider Grizzly serviced for a pretty major tune up. I needed both hub motors re-greased, tires & brakes changed, & also replaced my front rotor due to some warping. After 2 days, my bike was complete and feels brand new again! They even adjusted my kick stand at no charge and sent me pictures and returned all the parts they swapped out. I'm very happy with the service and i'll be back for my next tune up. I had provided the new fat tires, brake pads and they provided labor and the new front rotor. I got what i felt was a great price and really at the end of the day, i didn't have to get my hands dirty with those hubs!

When my ebike needs to be repaired, I have a go2 person for my ebike. He did not want to touch this repair on my bike(can'tblame him, it was a mess). I found deer focus and they were able to repair my wiring and motor. They used their knowledge to find a way to solve the problem with adding new wiring and soldering. They were great at communicating and also picked up my bike and brought it back home... I highly recommend deer focus when you need a tough repair.

I love this bike shop Deer Focus E-Bikes and Bicycle Shop! It’s the best bike shop here in the city if you ask me! I live 35 miles away from Deer Focus E-Bikes and Bicycle Shop Everyone is super friendly, and helpful! The services are absolutely extraordinary because they make you feel very, very welcome! Bottom line: excellent products in service with a Excellente positive atmosphere! Love my Freesky Alaska so much I had to buy my wife a Freesky Wild Cat.

The owner is a very knowledgeable lady who really knows her stuff. My e-bike’s rear tire was damaged because it got stuck on a stapler, and I was worried it might happen again. If she hadn’t told me about the options between air-filled and solid tires, I honestly wouldn’t have known. Thanks to her advice, I chose a solid tire, and my bike was repaired perfectly.

Dude what an INCREDIBLE e-bike shop great pricing, superior customer service and overall just a completely pleasant experience start to finish. LU was tremendously helpful and kind